Helping UK Pharmacies Reclaim, Retain, and Grow Their Patient Base

Renominate helps UK pharmacies recover lost nominated patients and build long-term digital engagement, using compliant, patient-first strategies that deliver measurable commercial results.

A Smarter Way to Recover Lost Patients

Renominate helps UK pharmacies recover disengaged patients, strengthen EPS nomination retention, and build long-term prescription loyalty — using patient-first, compliant strategies designed for today’s pharmacy landscape.

Across the UK, pharmacies are quietly losing nominated patients every month.

Sometimes it’s distance-selling pharmacies. Sometimes it’s convenience but increasingly, its dubious tactics from some pharmacies automatically renominating patients without consent using bulk software

Renominate exists to help pharmacies identify where patients are drifting, re-engage them ethically, and encourage informed, voluntary renomination — without aggressive tactics or grey areas.

This is not mass switching, it’s structured recovery and retention.

Everything we do is designed to support patient choice and pharmacy sustainability.

Recover lost or inactive EPS nominations
Improve repeat prescription retention
Reduce prescription leakage to competitors
Strengthen long-term patient loyalty

How Renominate Works

1

Understand the Problem

We start by understanding how and where nomination loss is occurring. Every pharmacy is different — location, demographics, and patient behaviour all matter.

2

Re-Engage Patients

We help pharmacies reconnect with eligible patients using compliant, patient-friendly engagement approaches that rebuild awareness and trust.

3

Encourage Renomination

Patients are supported to actively choose their pharmacy again, based on clarity, convenience, and service — not pressure.

4

Strengthen Retention

Beyond renomination, we focus on keeping patients engaged so prescriptions continue to flow consistently over time.

Renominate is built on a simple principle:

Patients should choose their pharmacy — and stay with it — because it works for them.

That’s why our approach is:
  • Ethical and consent-aware
  • Aligned with NHS expectations
  • Focused on education, not coercion
  • Designed for long-term value, not short-term spikes

Who Renominate Is For

Renominate is ideal for pharmacies that:

Have seen a decline in EPS nominations

Suspect patients are drifting to online providers

Want better retention without compliance risk

Value long-term sustainability over quick fixes

What Renominate Is Not

To be clear, Renominate does not:

Change nominations without patient consent

Use misleading or aggressive tactics

Interfere with NHS systems

Promise unrealistic guarantees

Every Renominate engagement begins with a no-pressure consultation

We’ll:

  • Discuss your current challenges
  • Explore where nomination loss may be occurring
  • Confirm whether Renominate is the right fit

No obligation. No jargon. Just clarity.

Ready to Take Back Control of Your Patient Base?

Renominate helps pharmacies move from uncertainty to confidence — with a clear, supported path to better retention and stronger prescription flow.