About PharmaConnect.UK
Built From Real Pharmacy Experience
PharmaConnect.UK is a specialist division of DHM Digital Limited, created exclusively to support UK community pharmacies with modern digital infrastructure.
The brand was shaped directly by real-world pharmacy experience.
Jennifer, who leads PharmaConnect’s pharmacy strategy, worked as a marketing and operational consultant within a multi-branch community pharmacy group. In that role, she supported teams with patient communication, service promotion and workflow systems.
It was during this work that she identified a recurring issue: pharmacies were operating in an increasingly competitive environment without structured digital engagement systems in place.
Patients were often unaware of available services. Communication was inconsistent. Visibility was limited.
That discovery led to deeper research.
While national coverage around nomination movement highlighted part of the challenge, it became clear that the larger structural issue was digital underdevelopment across much of the independent pharmacy sector.
PharmaConnect was created to address that gap.
Backed by Proven Digital Infrastructure
PharmaConnect operates under DHM Digital Limited, founded by David Henry in 2013.
DHM Digital was built around one principle: create powerful, cost-effective digital systems that deliver measurable results without unnecessary agency overhead.
David brings over two decades of experience in technology and digital communication systems. Earlier in his career, he led one of the UK’s fastest growing technology companies, recognised on the Sunday Times Tech Track 100.
DHM Digital later developed InboxingPro — an advanced email and SMS platform built in-house — which continues to serve thousands of users across the UK.
That technical foundation now supports the structured digital frameworks built specifically for pharmacies.
Meet the Founders
Jennifer
Pharmacy Strategy & Sector Insight
Jennifer brings direct community pharmacy experience to PharmaConnect.
Working inside a multi-branch pharmacy group, she supported operational teams, service promotion initiatives and patient communication systems. Her role exposed the day-to-day realities pharmacy teams face — from staffing pressures to increasing competition and rising patient expectations.
She recognised early that many pharmacies were being digitally outpaced, not because of lack of care or professionalism, but because they lacked structured systems.
Jennifer now leads PharmaConnect’s pharmacy communication strategy — ensuring every system we build reflects how community pharmacies actually operate.
David
Digital Systems & Infrastructure
David is the founder of DHM Digital and the architect behind the technical infrastructure that powers PharmaConnect.
With over 20 years in digital systems and automation, his expertise lies in turning complex processes into scalable, reliable platforms.
From national technology recognition to building proprietary communication platforms used by thousands of businesses, David’s focus has always been performance, efficiency and measurable outcomes.
At PharmaConnect, he leads the development of secure hosting environments, email automation systems, reporting structures and local search optimisation frameworks.
Why PharmaConnect Exists
PharmaConnect was not created as a generic marketing agency.
It was created because community pharmacies deserve structured digital systems built specifically for their sector — by people who understand both pharmacy operations and digital infrastructure.
The result is a focused, specialist brand backed by proven technology and real pharmacy insight.